Privacy Policy
Updated: May 11, 2020
Thanks for checking out Fuzerly!
This Privacy Policy (“Policy”) applies to your use of our website and any software or mobile apps that we may create (together, we call those things the “Service”).
By visiting our website, downloading our apps, registering for any Services, or by using any Service offering, you agree to be legally bound by this Policy.
Quickly, we have some housekeeping to cover:
- Our legal name is Fuzer App Inc., but in these Terms, we are called “Fuzerly”, “we” or “us”. Those references also include our affiliates and subsidiaries.
- We refer to you (and anyone else using the Service) as “User” or “you.”
- Other Capitalized terms that are not defined in this Policy have the meaning given to them in our Terms of Use.
- We’ve done our best to make this Policy clear and not-so-terrible to read…but it’s your job to read it. By using the Services, you confirm that you’ve done your part.
Great - let’s keep going.
1. What does this policy cover?
This Policy covers how Fuzerly collects and uses information about you.
It also explains how you control use and collection of your information.
2. Children’s privacy
If you are under 13 years old, we don’t want your personal information (in fact, it would be against some laws for us to collect it!). So, please don’t use our site as its not directed at those under the age of 13, nor is it intended to be used by children under 13.
If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.
If you believe that we might have any information from or about a child under 13, please notify us at hello@fuzerly.com.
3. Information we collect and use
a. Information you provide us
We collect the information you provide us directly when using the Services.
This direct information includes:
- Registration Information (things like your username, email address, mobile phone number, and birthday);
- Profile Information (things like your profile picture, and any other information you include in your profile);
- Content of messages you send through the Service;
- Content of messages you send us (things like surveys, polls, questionnaires, or Service reports); and
- Information included in User Content you post in the Service.
We use such information to:
- operate, maintain, and provide to you the features and functionality of the Service;
- personalize content in the Service (for example, recommending Channels or other content you may like);
- correspond with you about the Service;
- address any issues you raise about the Service;
- comply with any demands required by law;
- promote safety and security (e.g. ensure compliance with the Terms of Use); and
- improve the Service (e.g. fix bugs, understand popular parts of the Service, improve functions, etc.)
Note: We do not collect any payment or financial information from you; if you order merchandise through the site, you will provide such information to a third party that we select. See the Sharing Your Information section below for more information on third party sites.
b. Information others provide us
We may also collect information that others provide us. Before you link any websites or services to your Fuzerly account, review the privacy settings available on those sites or service. The same privacy settings will let you ‘unlink’ your account if you like. If you ‘unlink’, we won’t receive any more information from that third party website or service.
c. Information we collect from you automatically
Like most online services, we sometimes collect analytics data, or use third party analytics tools, to help us improve our Service, understand how you use it, or understand how any of our promotional campaigns have worked.
These tools automatically collect information sent by your browser or mobile device, including the pages you visit and other information that gives us a better picture of how you use the Service.
We collect and use this information in aggregate form (meaning you will be lumped in with so many folks that your identity and information cannot be singled out).
d. Cookies and local storage information
Our Service uses cookies (sorry - not the yummy kind). The cookies we use are small text files that allow us to uniquely identify your browser.
With cookies, you are logged in faster and your experience in the Service is enhanced. Cookies also help us in a few ways; for example, they give us information about the pages you view and the links you click. They allow us (and our business partners) see how the Service is used over time.
Remember – you are in control when it comes to cookies. You can reset your cookies through your browser so that you are comfortable with the information they provide. Just note - the way the Service functions may change, depending on the cookie settings you choose. Likely, you will have access to fewer Service features.
Here is a summary of the types of cookies we use, and what they do:
Cookie | What it does |
---|---|
access_token | Stores a token for logged-in users, which allows you to access the Service without inputting your password each time. |
autosave-fuze~ | Autosaves your Fuzes. This means that if you make a Fuze and save it unsuccessfully, (e.g. you’re not logged in or registered) it will automatically be saved so that when you have fixed that problem (e.g. logged in or registered) the Fuze is still ready to save. |
first_time_modal_dismissed | Keeps track of whether you have already seen and dismissed the introductory modal, so that you only see it the first time you access the Service. |
AWSALB & AWSALBCORS | A load balancer allow us to manage traffic to the Service by allocating it to different servers. Our load balancer uses these cookies to ensure that you connect to the same server instance while using the Service. |
Google Analytics | Google provides this online analytics tool, with the use of cookies, to show how users discovered and used the Service (this may include duration of visit on the Service and other similar info). We use this information to enhance your experience on the Service and track stats about use of the Service. |
e. Log file information
Anytime you use the Service, our servers record ‘log file information.’
I’m sure you are asking – what is log file information?
Well, it’s a bunch of anonymized information about your browser and interaction with the Service. This includes your Internet Protocol (“IP”) address, web request, browser type, referring exit pages and URLs, number of clicks you make on the Service, how you interact with the Service, domain names, landing pages, pages viewed and other similar information.
f. Clear gifs/web beacons information
Anytime you use the Service or check out our emails, we get access to anonymized information about such use through clear GIFS (different from their more fun cousin the animated GIF) also known as web beacons.
With these fun little tools, we generally come to understand how folks are accessing our Service (number of times or place of access), whether our emails are inviting enough to read, and whether the links we provide by email are interesting enough to click on. We then use this information to create reports and make the Service better.
4. How we use your information
We use the information we collect about you for the following purposes:
a. Providing you with the Service
Although it probably goes without saying, we use your information to provide the Service. An example of this is our providing you with personalized services like allowing you to log in (and stay logged in), giving you access to your designs, billing you for transactions that you make via the Service, and more.
b. For data analytics
We use information about you to help us improve the Fuzerly Service and our users’ experience, including by monitoring aggregate (or anonymized) metrics such as total number of visitors, traffic, and demographic patterns.
c. To communicate with you about the Service
I mean, we have to keep in touch, right? We use your contact information to get in touch with you and to send communications about critical elements of the Service.
For example, we may send you emails about technical issues, security alerts or administrative matters. We will not send you marketing, promotional or special offer information unless you opt-in to such communications.
d. To promote and drive engagement with the Fuzerly Service
We use information we collect about your preferences to make sure that you are made aware of Service channels that would interest you most.
e. For security measures:
Safety First! We use your information to monitor activity that we think is suspicious or potentially fraudulent, and to identify violations of this Policy or our Terms of Use.
f. For matters that you have specifically consented to:
From time to time, Fuzerly may seek your consent to use your information for a particular purpose. Where you consent to our doing so, we will use it for that purpose (simple, right?). Where you no longer want us to use your information for that purpose you may withdraw your consent to this use by emailing hello@fuzerly.com (even simpler, right?), and we will make this change on a going forward basis.
g. Where we are required to use your information by law:
Fuzerly will use or disclose your information where we reasonably believe that such action is necessary to: (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Fuzerly, our Users or others.
5. Processing information under the GDPR (for users in the EEA)
Fuzerly users in the European Economic Area (EEA) – this section applies to you! Fuzerly processes your information in accordance with European laws and regulations such as the General Data Protection Regulation (GDPR). The GDPR governs how Fuzerly may process your information, and the rights that EEA users have in relation to it. This means that Fuzerly will collect and use your information only where:
- You have given us consent;
- When it’s necessary for the performance of a contract to which you are a party;
- To take steps you request before we enter into a contract;
- When we need to comply with a legal or regulatory obligation; or
- When necessary for our legitimate interests
- Processing information because of our legitimate interest occurs when you have not actively approved the processing, but we have a legitimate purpose for the processing, it’s necessary to provide the Service, and the processing does not override your interests, rights, or freedoms (lots of lawyer talk, eh? Sorry for that, but it’s important!).
If you have consented to our use of your information you may withdraw that consent at any time by emailing hello@fuzerly.com.
Where we are using your information because of a legitimate interest to do so, you have the right to object to that use. However, if you do this, it may not be possible for Fuzerly to continue to provide you the Service.
6. California Privacy Notice
Fuzerly users in California – this section applies to you! Under the California Consumer Privacy Act, users of the Services based in California (“California Users”) have a right to know, access, and delete their personal information. California Users also have rights to opt-out of a business’ sale of their personal information, and to incur no discrimination for exercising their privacy rights. If you are a California User and want to exercise your privacy rights, you can make a request to hello@fuzerly.com or by calling Fuzerly (see Contact Us for more details). Please note - we do not respond to do not track signals.
7. Sharing your information
Except as noted in this section, we will not share, rent or sell your information to third parties (that means anyone other than you or Fuzerly) without your consent. You agree that Fuzerly is not responsible for how third parties (including Advertisers or merchandise partners) collect, manage or use your personal information; see their Privacy Policies for more details on that.
- Service Providers. We may share your information with third party service providers for the purpose of providing the Service. Those service providers will only be provided with access to your information as is reasonably necessary for the purpose that Fuzerly hired the service provider for. We require that third parties comply with this Privacy Policy and any applicable laws. These third party service providers include those that assist Fuzerly with functions such as:
- Customer support and customer management;
- Email services;
- Hosting and storage;
- Analytics; and
- Creation and delivery of physical products (like merchandise) that you create.
- Upon Sale. If we sell our business, any of the info which we’ve acquired about you may be included in the sale. More specifically, Fuzerly may share your information with a third party in circumstances where we sell, divest or transfer Fuzerly (including any shares in Fuzerly), or any combination of its products, services, assets and/or businesses to a third party. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the Fuzerly.
- For Protection. We may share your information with the proper third parties if we think it’s necessary to:
- Detect, prevent or address illegal activity;
- protect you or Fuzerly, such as where we consider that there is a need to investigate potentially fraudulent or criminal activity;
- To bring legal action against someone that is injuring or interfering with your rights, User rights, or Fuzerly rights;
- Comply with court orders, subpoenas or other legal requirements; or
- Protect the safety of others, including emergencies regarding potential harm, loss of security or serious injury to people or threats of those emergencies.
8. When you share User Content with others
You can control the visibility of the User Content you create on the platform. If you select ‘public’ before posting any content, your User Content becomes available to the public (as if that wasn’t obvious…). Anyway, please note that any public User Content is searchable by other Users, and other Users can search your account by username at any point.
If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service or if other Users have copied, shared, or saved that information (I mean, it’s the internet after all). If you had already shared the information outside the Service, deleting the copies on Fuzerly will not delete those copies outside the Service.
9. Ads on Fuzerly
Fuzerly may allow third party ad servers or ad networks (“Advertisers”) to place advertisements on the Service.
Advertisers will automatically receive your IP address when they post ads on the Service. They may also use other technologies (such as cookies) to compile information about your browser’s or device’s visits and usage patterns on the Service, to measure the effectiveness of ads, or to personalize the advertising content.
On the Service, Advertisers may target certain ads to certain audiences. In that situation, Fuzerly determines the target audience and Fuzerly serves the advertising to that audience and only provides anonymous aggregated data to the Advertiser. If you respond to such an ad, the Advertiser may conclude that you fit the description of the audience they are trying to reach. Fuzerly does not sell, rent, or share your information with Advertisers for their own marketing purposes.
10. How we transfer, store and protect your data
To run our Service, we may use computers located across the world. This means your information might be transferred to the US, Australia, Europe and anywhere else the service is operated. These countries and jurisdictions may not have the same data protection laws as your jurisdiction. You consent to the transfer of information to Canada or any other country in which Fuzerly or its service providers maintain facilities.
11. Cross-border transfers of information (for users in the EEA)
For Users in the EEA, where we transfer your information to a third party provider that is not located in the EEA, and is not subject to an adequacy decision by the EU Commission, we will require those third party providers to enter into an agreement that provides appropriate safeguards for your information.
12. Keeping your information safe
We use proper safeguards to preserve the integrity and security of all information collected through the Service - in turn, you are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your Fuzerly email communications.
Despite our good practices, Fuzerly cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information.
Please also remember that Fuzerly is not responsible for the functionality or security measures of any third party.
13. Compromise of information
If any information under our control is compromised as a result of a breach of security, Fuzerly will take all reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
14. Your choices about your information
a. You control your account information and settings
You may update your account information by logging into your account and changing your profile settings.
Permitting you opted-in, you can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests.
You may not opt out of Service-related communications (e.g., account verification, changes/updates to features of the Service, technical and security notices).
If you have any questions about reviewing or modifying your account information, you can contact us directly at hello@fuzerly.com.
b. Opting out of collection of your information for Tracking / Advertising
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools.
Disabling cookies and/or other tracking tools will prevent Fuzerly (or authorized third parties) from tracking your browser’s activities in relation to the Service and for use in targeted ads by Advertisers. However, doing so may also disable some features available through the Service.
If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at hello@fuzerly.com.
15. Rights in respect of your Information
You have the right to:
- Be informed of the ways we use your information (as we seek to do in this Policy)
- Request a copy of your information;
- Request that we correct inaccuracies relating to your information;
- Withdraw consent that you have previously provided to us (for example, consent to contact you by email for marketing purposes);
- Request that your information be deleted if you withdraw consent, there is no longer a reason for us to use it, or if we have no lawful basis for keeping it;
- Request a structured electronic version of your information;
- Object to our use of your information; and
- Restrict the personal information we use about you where you have asked for it to be erased or where you have objected to our use of it.
To make a request for any reason listed above, please contact us at hello@fuzerly.com. In some circumstances Fuzerly may not be able to comply with a request that you make in respect of your personal data. For example, we may not be able to provide a copy of your information where it infringes on the rights of another User.
We may also be required to retain certain information that you ask us to delete for various reasons, such as where there is a legal requirement to do so.
In some cases, you may have shared your information with third parties, such as by publishing a design on a third party’s website. In that case Fuzerly will not be able to delete the information, and you will need to contact that third party directly.
If we are unable to resolve your request, or if you are concerned about a potential violation, you may be entitled to report the issue or make a complaint to the data protection authority in your jurisdiction. You may have specific rights in relation to your information depending on where you live.
16. How long we keep your User Content
The short answer – we keep your personal information for as long as necessary to deliver the Service you request.
How long we keep the information absolutely depends on the type of information we are holding and the purpose we collected it.
Legal obligations will also inform how long we will hold the information.
If you decide you no longer want an account with us, you can delete your account by submitting a request for deactivation to hello@fuzerly.com. Deactivating your account will permanently delete your account. Once your information has been deleted, you will not be able to restore that information later.
17. Links to other websites and services
We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein.
Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third party websites or services. Your browsing and interaction on any third party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.
In addition, you agree that we are not responsible for and we do not exercise control over any third-parties that you authorize to access your User Content. If you are using a third party website or service (like Facebook) and you allow such a third party access to your User Content you do so at your own risk.
18. How to contact us
If you have any questions about this Privacy Policy or the Service, please contact us at hello@fuzerly.com or at the address listed in our Contact Us.